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Thanks for your feedback. We are currently in the process or streamlining our paperwork and making it all available online because of similar feedback to yours that we've received. Unfortunately, all of the information you submitted online is not our comprehensive application, so there is additional paperwork to complete when you come in for an interview.
As for the position, I'm sorry you felt the recruiters you met should have discussed the position and your experience in relation to it in more depth. Our approach is to discuss your interests, skills and experience, and once we have a more thorough understanding, to talk about any opportunities we currently have open that might align with what you are looking to do. Our focus is less position and application specific and more to be a resource for you in your job search as a career consultant. I apologize if this was not explained during the interview.