I had first applied online. I received an invite to an open interview day for different positions, and I then had a second interview in the office in which they thought I would be the best fit.

Panel Interview, with other managers. Lasted approximately one hour. Asked sales based questions, questions about softwares used, customer service scenarios. Asked about my knowledge of the company and the role. Asked how I would handle certain sales or customer service based scenarios. Asked what my current manager would say I do well and need to improve on.