Initial interview was scheduled with the in-store HR equivalent but apparently on a day when she was off. The assistant department manager who was assigned to do the interview also called out apparently. I wound up having to come back a second day. In-store HR was a capable interviewer, very comfortable experience once we managed to get over the hurdles at the start. Nearly an hour long, got her talking about the company and store really well.
Second interview with front end/customer service manager went well. A week passed between these but it was the week of thanksgiving so they were very busy. Also a longer interview, maybe 40 minutes.
Waited another week before getting a call that I'd been selected for the position but that it would be part time to start. This didn't bother me really but it certainly exhibited more of the general disorganization.
Everyone I've delt with has seemed competent and dedicated, I'm not sure where the disconnect is but I'm curious to discover it as I start working.