J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez HSBC en janv. 2015
Entretien
The hiring process was OK, quite quick. I applied online, got the invitation to do an online assessment a few days later and then an invitation for a phone interview. The phone interview was extremely weird, the person did not seem at all interested if I was the right person for the job. It was 100% scripted on their part and very weird how they went on and on about a time when I had to do this and that.
Questions d'entretien [1]
Question 1
To give an example of when I had a difficult situation and how I was dealing with it. The person did not seem satisfied with my example and kept asking for details.
J'ai passé un entretien chez HSBC (Leeds, England)
Entretien
It was a learning experience. They gave a tour of the office and it then asked a few housekeeping questions then the main interview.Communication based scenario and skill based interview
Le processus a pris 2 semaines. J'ai passé un entretien chez HSBC en juil. 2025
Entretien
Started with some competency and motivational questions
There is a short skills assessment on how you would handle customer queries and taking notes based on infomation in a simulated call
Questions d'entretien [1]
Question 1
Tell me about yourself
Why do you want to work in a call centre
J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez HSBC (Birmingham, Angleterre) en mai 2025
Entretien
Firstly, an interviewer will describe the details, salary and expectations of the role to every interviewees.
Then you will do your one-one competency based interview questions. Questions are in this manner "Can you describe", "tell me about a time"
Questions d'entretien [1]
Question 1
Tell me about a time you went far and beyond for a customer?
