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      Greenhouse Software

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      Entretiens chez Greenhouse SoftwareEntretiens d’embauche pour Customer Service Specialist chez Greenhouse SoftwareEntretien chez Greenhouse Software


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      Entretien pour Customer Service Specialist

      16 déc. 2018
      Candidat à l'entretien anonyme
      Denver, CO

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Specialist chez Greenhouse Software

      Entretien pour Customer Service Specialist

      26 juil. 2017
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience neutre
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Greenhouse Software (Denver, CO) en déc. 2018

      Entretien

      I scheduled online by email, and another person called to conduct the interview. The interviewer sounded very scripted, he had little personality or excitement in his voice. I was disappointed in the interview, it was boring. None of MY questions were answered, the person was in NYC, not in Denver, so I couldn't get any accurate information about the Denver office. The interview felt impersonal, I can't say I am disappointed I didn't get the offer.

      Questions d'entretien [2]

      Question 1

      What do you know about the company?
      1 réponse

      Question 2

      What questions do you have for me?
      1 réponse
      avatar
      Réponse de Greenhouse Software
      7y
      Hi there - I’m Jacqui, the Director of Talent Acquisition at Greenhouse. Thank you for providing this feedback on your phone call with our team. I’m disappointed that you didn’t walk away with positive feelings, as we do our best to provide an excellent experience for each candidate. We’re working hard to build a strong interview process for our new Denver office, and we will use your feedback to help us improve. All the best, Jacqui
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Greenhouse Software

      Entretien

      This process took altogether a month and half from the day my materials were submitted. It started with a call with the recruiter, then a take home assignment, a call with someone on the team, and then an onsite interview. Everyone was very friendly and conversational in the phone interviews which made it comfortable. The onsite interview is about four hours long and consists of interviews with different people focusing on cultural fit, your experiences, etc. Everyone at the onsite was nice but with some of the people it came across as very forced and awkward. The reason I did not rate this as positive is because of the way you are treated if you are not given an offer. For one, the reason I was given was frustrating to hear because it was something that was clear from the day I submitted my resume so it felt as though I was being strung along this interview process for no reason. The recruiter who sent the rejection email offered to take some time to chat about the feedback and even after sending two emails, I never received a response. I feel like if Greenhouse wants to put up this front that they care about people and feedback and transparency, they should be true to that. At the end of the day, it feels like all that friendliness was a facade. That being said, I really did enjoy every interview and there were some awesome people that I got to interact with, which is why I ended up so disappointed by the lack of responsiveness.

      Questions d'entretien [1]

      Question 1

      What can we learn about you from your hobbies
      Répondre à cette question
      2

      Entretien pour Customer Service Specialist

      25 juil. 2017
      Candidat à l'entretien anonyme
      New York, NY
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Greenhouse Software (New York, NY) en juil. 2017

      Entretien

      I spoke with a senior customer rep and we had a great conversation during our interview. He literally said to me at the end of the interview "you're a shoe-in for the next steps of the process". I followed up two to three times with the recruiters and I have not had any response from them. I was really looking forward to having an opportunity to work at Greenhouse. It would have been polite to send an email to let me know if I am still being considered for the position or not. Transparency is an important factor when interviewing all potential candidates.

      Questions d'entretien [1]

      Question 1

      How comfortable are you working with diverse people?
      Répondre à cette question
      1