J'ai postulé via un recruteur. Le processus a pris 3 jours. J'ai passé un entretien chez Foundever (Lisbonne, Lisbonne) en oct. 2016
Entretien
The interview process took a couple of days.
-One week after I submitted my resume, I was contacted by a Sitel recruiter who explained the job offer thoroughly and told me they would send me some assessements to complete online.
-One of the tests required to answers 4 emails as you were the CSR, then a profile assessement which included some logic and math, and an English test (position was for an Italian speaking representative).
-I was contacted the day after to schedule a phone call with another recruiter for a role play in which he pretended to be a customer and I had to help him with his issues. This is more about testing your communication skills, your manners and your attitude towards the customers.
-I had a final skype interview with a team manager to discuss my experience, my motivations and my preparation.
Questions d'entretien [1]
Question 1
How are your past experiences significant for this position?
Why do you wanna work with us?
J'ai postulé via la recommandation d'un employé. J'ai passé un entretien chez Foundever (Belgrade)
Entretien
I’ve applied through a referral. The initial contact was a phone call where they asked to me introduce myself in English. They’ve organized an interview after that and I was invited. After that was a test task to respond to a few emails for customers.
Once you apply and your resume meets the requirements, then they give you an invitation. Most time, they might change the resumption date. Once they have a company to service, then they book you for training. If you are able to get through training, then you start the shift.
J'ai postulé en ligne. J'ai passé un entretien chez Foundever (Indianapolis, IN) en mars 2026
Entretien
Posting this for awareness and to see if this is typical of the company. I took the time to complete all the pre-interview assessments, etc. I have been stood up twice for a phone interview. After hearing back to schedule and interview initially, I did so. I waited the entire time for the scheduled interview and this time I did get an e-mail two minutes before the interview would have ended letting me know that the itnerviewer was experiencing internet issues. As advised, I rescheduled.
Fast forward to the rescheduled interview. An hour before it, I received an e-mail regarding a test of my internet speed. Completed quickly, test passed and e-mailed right back. It is now an hour after the interview was scheduled to begin, as of yet, I have received no call, no text, or e-mail yet regarding why the interviewer was a no-show.
I truly think my skills and experience would be a great match with the company but if this is how my time is valued, I will look elsewhere. Apologies for the long review but definitely wanted to make job seekers aware.