J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Delta Air Lines en janv. 2013
Entretien
I applied online, and was interviewed twice by phone for the Portugues LOD position. I think Delta hires ASTA to do the interviewing until the F2F interview in Atlanta. I wasn't really prepared for the star question format, and I think that possibly many good candidates don't make it through the screening process for this reason. I now see that all you need to do is google, the Star format, rehearse well, and you will ace these online interviews, so next time around I will be ready.
Questions d'entretien [1]
Question 1
What would you do if another employee was workinging slower than normal
J'ai passé un entretien chez Delta Air Lines (New York, NY)
Entretien
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Questions d'entretien [1]
Question 1
Name a time you had to deal with an upset customer?
J'ai passé un entretien chez Delta Air Lines (Atlanta, GA)
Entretien
It was very nerve racking so I would look online and kinda have an idea of how you would answer so you won’t feel unprepared . Star method is very important and try to look confident and polished.
J'ai postulé en personne. J'ai passé un entretien chez Delta Air Lines (Atlanta, GA)
Entretien
it went really smooth and was a great experience. they really made me feel at home and I hope to get a call back soon. the questions were focused on customer service and brand identity.
Questions d'entretien [1]
Question 1
tell us about a time you had to deal with a difficult coworker?