Had an initial phone interview/screen with a recruiter. Then went on to have a zoom interview with the practice manager, which went really well. Then, had to send in 5 references and had them fill out a survey. Didn’t hear anything for a little bit, so I followed up and did a 2nd zoom interview with the team leads. Didn’t hear anything after 2 weeks, followed up again, didn’t get the position :)). Would’ve been nice if they were better at following up with candidates or telling me earlier in the process, just my two cents.

There was a 30 minute interview with the practice director and another employee. Questions were not hard and mostly wanted to get to know you as a person and how you would deal with conflict. If you have customer service experience, you should definitely talk about that.