J'ai postulé en ligne. J'ai passé un entretien chez CoverMyMeds (Columbus, OH)
Entretien
I applied online and almost instantly received some competency gauging questionnaires. I completed those and gave a phone interview within the next week. After the call, the recruiter decided I might be a good candidate for an additional interview. The interview was professional, thorough, and long- beginning with a general tour of their (incredible) facility, and ending with a demonstration of their software which included doing around 5-6 customer service call demos. If your comfortable doing those, then it's nothing to worry about- as long as you give them your attention you shouldn't have much difficulty outside of your own nerves.Honestly, I think they were primarily making sure that you were capable of concentrating and staying professional during the process. Overall, it was one of the best interview experiences I've gone through- make sure you aren't kidding yourself going in. I'd recommend checking this place out! 5/5.
Questions d'entretien [1]
Question 1
What are the qualities you use when overcoming obstacles, and please give an example of a time you encountered and turned around an initially negative experience with a customer. (asked multiple times)
J'ai passé un entretien chez CoverMyMeds (Columbus, OH)
Entretien
The interviewers felt like peers and were very welcoming. They made every attempt to set me up for success. It made the process less stressful. Just be prepared and you will do great!
Questions d'entretien [1]
Question 1
These were general questions using the STAR method
Great questions from the interviewer it was a nice process that I enjoyed a lot. Straight forward interview. Overall a good experience. Nothing to be worried about. It is a great company to work for.
J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez CoverMyMeds
Entretien
You have a phone interview, and then move onto a typical interview with a manager who asks the basic interview questions, if you do well you move onto a project day. You are give time to study and then you do a mock call to get a feel for what the AC role entails
Questions d'entretien [1]
Question 1
How do you deal with an angry customer? Do you enjoy speaking with people? What is your career background?