Terrible overall experience...
Had 2-3 recruiters communicating with me at once through the final stages—it was hard to keep track of who was who and who to contact.
Interview with the hiring manager was a joke. He told me he was leaving "to travel" and seemed very dull and unmotivated. Why would a company ask someone to make a hiring decision if they were leaving? Seems odd to me. So yeah, no manager for this role yet.
For an entry-level role, they required me to do a full research paper on one of their competitors including charts and graphs explaining what they (BigCommerce) could be doing better in 3 areas of marketing. The tools needed to complete this project aren't free to use so it was difficult to do the project. I shouldn't have spent 8+ hours on this (rolling eyes). Big waste of time.
Final interview: No one knows what the heck this role is about. It's a new position with no manager (because they're hiring for this too haha). I was given the impression that this role would be a blend of creative and analytical and found out that this is a support role to take the crappy work from team members so they can do "what they want to do." Isn't that what internships are for? Ha, not someone who is looking to launch their career.
Beware of the people interviewing you. They let employees who have been there for 1-month interview you and ask you negative questions like "tell me about your weaknesses" — guess what? No one asked me about my strengths!! Absurd. All they cared about were my faults. Greeeeaaattt who wants to work with these people? Not me. They also tried to test my knowledge just to puff themselves up. It felt like they Googled the top 5 negative interview questions to ask.
My advice: have someone in upper management review interview questions of employees to ensure they are in line with the job role and culture because this just made BigCommerce look bad.
Honestly, that was the biggest reason I decided to part ways. Who I work with matters to me. Interviews are about getting to know your future team and find commonalities, not corner their future teammate and make them feel very low at the end.
I happily removed myself from this job.
Good luck to whoever takes this role. I truly hope you have a different experience than me.