I only participated in a phone interview, but it was an incredibly unpleasant experience. I'd waited over a week just to hear back from Aceable once I'd submitted my resume, and once they'd contacted me, I had to wait another three days just to get a response to cement a time. Not necessarily unreasonable, but at least a little disappointing given the glowing reputation Aceable maintains from their employees (especially when you know they are repeatedly voted as a best place to work in Austin).
After scheduling an appointment with an Aceable HR representative - keeping in mind that they agreed to this meeting as well - it sounded like the interviewer was offended, bored, and disinterested on the phone once we'd commenced over a week later. I detected absolutely no sense of excitement in their voice - a complete lack of courtesy or politeness. The entire atmosphere of the call was dead and wooden, as if I was wasting their time. Again, this can be set aside - they could be having a long day, or dealing with a personal issue, or any number of other reasonable explanations. However, being confronted with someone who projected a sense of total carelessness was disheartening, and set the interview off to a bad start. This is already well over two weeks after applying.
Once on the phone, we progressed through the normal topics - my background, why I was looking for a job, etc. I made sure to convey that I was genuinely excited and interested in the company, bolstering my enthusiasm by showing I'd made a distinct effort to research their company. I knew their core ideals, had tried out their apps, looked up their Crunchbase, and read through their site multiple times. I knew what frameworks they used - vital to the position - and explained that I was thrilled to be considered.
We then moved into the "technical" part of the interview. I use quotation marks because absolutely NONE of the questions had ANYTHING to do with the role. I made sure that "Marketing Web Developer" meant someone acting as a web applications developer, and would be working with HTML, CSS, Javascript, frameworks, and other associated technologies. In particular, Aceable is known to utilize Vue, and I'd been reading documentation on it in preparation for this phone call. However, I was asked very strange marketing-centric questions (see below). After the third time this happened, I had to ask "Is this role centered around web development, or is it focused on marketing, or is it both?" The reviewer - and again, very emotionless and seemingly annoyed with my question - said it was "definitely development," and that "you wouldn't actually do any marketing."
At this point, I wasn't sure what to think. Numerous things I'd said had gone ignored, there was no attempt by the interviewer to ask me much beyond the standard set of questions, and I'd been asked about things that even the interviewer had admitted weren't relevant to the position. I was confused, and once the interview reached its end, I again tried to explain that I was incredibly excited for this position and looked forward to continuing further. The interviewer sighed, said, "Ok well we will let you know," and ended the call.
After waiting another five days, I received a short email that said they were passing, and that was it.
I can't express the full extent of my disappointment with this entire situation. From the delays in hearing back from Aceable, to the interviewer's dismissive nonchalance, to the bizarre questions that were irrelevant to the role, I felt dejected entirely. While I know this might be unfair to suggest, it felt like the interviewer's attitude was the primary factor here - that because they didn't care and didn't want to be using their time to speak with me, they went ahead and decided against my moving forward. I know that is probably not the case - I'd be much more upset if it were - but given everything that happened, it never once felt like I was given a fair shot.
I can chalk this up to a learning experience and to the fact that Aceable surely has a working method to their design - their products are rated incredibly highly, their employees are happy, and their company is growing - but I cannot shake this unpleasant experience away from them.
It doesn't help that the position is still open over a month later, and that they continue to advertise for it on various platforms.