Thanks for taking the time to leave a review and it is fantastic to see all of the positives that you have working with us and we agree on all of your points as we do have good pay and bonuses and the staff phone plan and discounts as well as our other benefits make o2 a great place to work. Working in Retail we do need to have our targets but we will feedback your point that you feel the targets can be very high. Again with Retail, weekend work is needed and we don't believe that is just unique to o2 but we do our best to manage the rotas in store so that it is not every weekend that our staff have to work and with iphone it is always a popular launch and we do have to come in early to be prepared for our customers but it only happens once or twice a year. I can see that you still work for us so thank you for being part of the o2 family.... Voir plusMoins
Thank you for taking the time to leave a review for us, we really do love to hear what our employees feel about working for us. Our pension scheme is definetely a pro and we agree that it is excellent and a plus point for working for o2. Being in retail we do have to work to targets and sorry to hear that you feel that they are unrealistic. On this point have you raised this with your Store Leader/Regional Leader? We do have an open door policy so our Leaders would love to hear your opinion/feedback. Thank for you being part of the o2 family.... Voir plusMoins
Ancien employé - Sales Associate - Londres, Angleterre (Royaume-Uni)
Ancien employé - Sales Associate - Londres, Angleterre (Royaume-Uni)
Ne recommande pas
Point de vue négatif
Désapprouve le PDG
J'ai travaillé chez O2 à temps partiel (Pendant plus de 5 ans)
Avantages
60 friends and family discount Great brand to have on a CV Amazing people behind the brand Good personal line deals Can be flexible unless your in retail Decent uniform
Inconvénients
Customer excellence and Qudini is a farce Regional Managers only care about numbers and turn a blind eye to fraudulent activity. So much pressure to hit KPIs Staffing issues have been getting worse. The company is losing more people then gaining them. Salary is the lowest in the sector. Management slack while advisers make up for the slack. Impossible to get time off due to staffing issues.
Conseils à la direction
Go back to the way you used to be. O2 used to have such great perks but most importantly looked after its staff. Those days seem to be long gone.
Thank you for taking the time to leave us a review, we really do appreciate it. The title of your review is concerning for us as the last thing we would want is for any of our employees to feel the way that you did and that you had to leave us due to that. Your positives are great to hear but we are more interested in the cons that you highlighted and would love the opportunity to speak to you in more detail around the points that you have raised. Could you please email epscresourcing@o2,com with the title Glassdoor review along with your contact details and we will be in touch to discuss further.... Voir plusMoins
O2
Avis d'employés
Avis d'employés
« Retail Advisor »
Je travaille chez O2 à temps partiel
Avantages
Good pay, quarterly bonus, yearly bonus, flexibility with shifts, staff phone plan and 60 friends and family discounts.
Inconvénients
Sales targets that can be very high, having to work weekends and early on iphone launches
Conseils à la direction
Sales targets have to be brought down when most of the region are not able to hit them.
Réponse de O2
6 oct. 2017 – Resourcing Consultant
Thanks for taking the time to leave a review and it is fantastic to see all of the positives that you have working with us and we agree on all of your points as we do have good pay and bonuses and the staff phone plan and discounts as well as our other benefits make o2 a great place to work. Working in Retail we do need to have our targets but we will feedback your point that you feel the targets can be very high. Again with Retail, weekend work is needed and we don't believe that is just unique to o2 but we do our best to manage the rotas in store so that it is not every weekend that our staff have to work and with iphone it is always a popular launch and we do have to come in early to be prepared for our customers but it only happens once or twice a year. I can see that you still work for us so thank you for being part of the o2 family.... Voir plusMoins
Avis d'autres employés
Avis d'autres employés
« Manager »
Je travaille chez O2 à plein temps
Avantages
Excellent pension scheme, reasonable bonus potential
Inconvénients
Constantly driving up targets, making them less and less realistic.
Réponse de O2
18 oct. 2017 – Resourcing Consultant
Thank you for taking the time to leave a review for us, we really do love to hear what our employees feel about working for us. Our pension scheme is definetely a pro and we agree that it is excellent and a plus point for working for o2. Being in retail we do have to work to targets and sorry to hear that you feel that they are unrealistic. On this point have you raised this with your Store Leader/Regional Leader? We do have an open door policy so our Leaders would love to hear your opinion/feedback. Thank for you being part of the o2 family.... Voir plusMoins
« Im so burnt out to a point I had to leave for my own health. I was smashing targets but left. 0 »
J'ai travaillé chez O2 à temps partiel (Pendant plus de 5 ans)
Avantages
60 friends and family discount
Great brand to have on a CV
Amazing people behind the brand
Good personal line deals
Can be flexible unless your in retail
Decent uniform
Inconvénients
Customer excellence and Qudini is a farce
Regional Managers only care about numbers and turn a blind eye to fraudulent activity.
So much pressure to hit KPIs
Staffing issues have been getting worse. The company is losing more people then gaining them.
Salary is the lowest in the sector.
Management slack while advisers make up for the slack.
Impossible to get time off due to staffing issues.
Conseils à la direction
Go back to the way you used to be. O2 used to have such great perks but most importantly looked after its staff. Those days seem to be long gone.
Réponse de O2
6 nov. 2017 – Resourcing Consultant
Thank you for taking the time to leave us a review, we really do appreciate it. The title of your review is concerning for us as the last thing we would want is for any of our employees to feel the way that you did and that you had to leave us due to that. Your positives are great to hear but we are more interested in the cons that you highlighted and would love the opportunity to speak to you in more detail around the points that you have raised. Could you please email epscresourcing@o2,com with the title Glassdoor review along with your contact details and we will be in touch to discuss further.... Voir plusMoins
Découvrez plus d'avis sur O2.
Vous travaillez chez O2 ? Partagez vos expériences