Fairmont Hotels & Resorts- Fairmont gulag,favoritism, mass dysfunction, zero support, lots of stress. Started out lovely, ends terrible. Be warned | Glassdoor.be
  1. Utile (4)

    « Fairmont gulag,favoritism, mass dysfunction, zero support, lots of stress. Started out lovely, ends terrible. Be warned »

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Ancien employé - Front Desk Agent à San Jose, CA
    Ne recommande pas
    Point de vue négatif
    Pas d'avis sur le PDG

    J'ai travaillé chez Fairmont Hotels & Resorts à temps plein plus de 3 ans

    Avantages

    Decent pay, commissions, good colleagues, free lunches, destination rates, nice properties, fun to meet people from all over the world.

    Inconvénients

    Management is aloof, incompetent and distant. Very much an us and them culture. HR is confrontational and bumbling. Most "managers" are actually interns still in college who are under contract and run departments with zero work experience. Employees are very disposable, very high turnaround , very high burnout. Your hours are routinely cut due to managers getting a bonus for coming in under budget for work hours . Meaning you lose money. You will be dealing with complaints of angry , rude and insulting "budget" guests CONSTANTLY during your 8 hour shift and held directly accountable to resolve their issues however reasonable or unreasonable. This place is a meat grinder for workers. Internal theft is rampant and you WILL have confrontations with the homeless who frequently wander the property. You also will be asked to complete several different tasks relating to housekeeping, luggage transportation and parking cars regardless of your job title .

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    Fairmont Hotels & Resorts2017-08-29
  1. « Great time »

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Ancien employé - MIT/Assistant Manager à Scottsdale, AZ
    Recommande
    Point de vue positif
    Approuve le PDG

    J'ai travaillé chez Fairmont Hotels & Resorts à temps plein plus d'un an

    Avantages

    Structured management concerned at making staff happy.

    Inconvénients

    Dealing with some crappy clients sometimes.

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    Fairmont Hotels & Resorts2020-01-19
  2. « Luxury Service »

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Ancien employé - Reservations Agent 
    Recommande
    Point de vue positif

    J'ai travaillé chez Fairmont Hotels & Resorts à temps plein plus de 5 ans

    Avantages

    Competitive pay, focus on employee well being

    Inconvénients

    Difficult to move up in job or to develop career.

    Fairmont Hotels & Resorts2020-02-07

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