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Avis sur SugarCRM

Dernière mise à jour : 13 octobre 2017
159 avis

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SugarCRM CEO Larry M. Augustin
Larry M. Augustin
94 Évaluations

159 Avis des employés

Trier: PopulairesÉvaluationDate

  1. «Exciting times with new product launch»

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Sales - Munich, Bavière (Allemagne)
    Employé actuel - Sales - Munich, Bavière (Allemagne)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez SugarCRM à plein temps (Plus d'un an)

    Avantages

    - very competitive salary
    - international environment
    - central office location
    - structured performance review process with opportunity to develop
    - localization good
    - onboarding in the U.S. was a very good experience

    Inconvénients

    - benefits outside U.S. need improving, in particular holidays and pension contributions for GmbH employees to stay competitive with other international tech firms

    Conseils à la direction

    Keep focusing on sustainable growth and developing new products.


  2. Utile (4)

    «Frustrating but not unfixable»

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme
    Ne recommande pas
    Point de vue neutre
    Désapprouve le PDG

    Je travaille chez SugarCRM à plein temps

    Avantages

    The vast majority of people within Products are pleasant, collaborative,
    and opinionated but non-judgemental. Many of them make for really good
    mentors too, and even rather new employees are trusted to make real, positive contributions to the product. There are some enjoyable off-time activities and a reasonable amount of snacks available. Most importantly, the product itself is interesting to work on.

    (Note: none of this is a criticism of people outside of Products. I'm just not considering them as part of this review.)

    Inconvénients

    Excessive turnover combined with slow intake means talent disappears and morale goes down. There's a noxious gossip problem, poor communication, and a deluge of unnecessary meetings that don't fix the communication problem but do prevent any real work from getting done. No good deed goes unpunished, as people who step up to help others out are routinely treated like they have an infinite amount of spare time. Scheduling and planning seems to be a persistent
    challenge on both the large and small scales, as the C-Suite seems to change
    focus much too frequently and deadlines change without warning. There's a certain level of contempt for employees' finances, with half-truths, broken
    promises, and co-option used to mask this. Finally, there's an immense amount of bureaucracy to navigate to make improvements, with the result being stagnation and mistakes that should only be made once being repeated over and over again.

    Conseils à la direction

    Reward employees for their hard work and stop pitting them against each other all the time. Focus human and financial resources on making employees' lives better rather than treating them as an expendable asset.


  3. Utile (3)

    «Sales»

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Regional Sales Director - San Jose, CA (États-Unis)
    Ancien employé - Regional Sales Director - San Jose, CA (États-Unis)
    Ne recommande pas
    Point de vue négatif
    Désapprouve le PDG

    J'ai travaillé chez SugarCRM en Contrat Permanent (Plus d'un an)

    Avantages

    Looking back it's hard to think of many. I guess they have a decent product.

    Inconvénients

    Small CRM player with no real market presence; only differentiation from market leaders (Sugar is NOT a market leader just a visionary) is that's it can be deployed on premise. That's cute, so can Microsoft Dynamics, Oracle CRM & others.
    Poorly run sales organization
    No deep API community or platform developers


  4. Ceci vous a été utile ? La communauté a besoin des contributions de chacun – Ajouter un Avis anonyme


  5. Utile (5)

    «A fresh out of college or new to software tech job sorta of company»

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme
    Ne recommande pas
    Point de vue neutre
    Aucune opinion sur PDG

    Je travaille chez SugarCRM à plein temps

    Avantages

    Trying to get in the tech space and would like Open Source, CRM, consulting and product experience? Might be a good place to start..... located near Apple new HQ and movie theaters and good food options. Product is sexy and a great Salesforce.com alternative.

    Inconvénients

    B or C rated management team.... they wished for an exit strategy in the past like maybe an IPO or a buy out...... but there are simply too many CRM players on the market


  6. Utile (8)

    «Un-positive reviews»

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Employé anonyme
    Ancien employé - Employé anonyme
    Ne recommande pas
    Point de vue négatif
    Désapprouve le PDG

    J'ai travaillé chez SugarCRM en Contrat Permanent

    Avantages

    I'm no longer working for this company and their cut throat employees.

    Inconvénients

    If you'll notice all negative comments have such high marks. The 5 star reviews have 1 or no marks. Not even your C level executives can be bothered to say the company is positive. That says a lot of the current employees that can't even support each other. You don't value your employees. You'll never change. The amount of fighting between departments is astounding. Just get bought out already. Like rats on a sinking ship. Good luck to you all.

    Conseils à la direction

    Fire your CEO


  7. Utile (1)

    «Great new strategy!»

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Accountant - Cupertino, CA (États-Unis)
    Employé actuel - Accountant - Cupertino, CA (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez SugarCRM à plein temps (Moins d'un an)

    Avantages

    Executives working together well. Nice to see.
    Highly rated products by customers and analysts.
    Good benefits and pay.
    Nice work environment. Friendly feeling in office.

    Inconvénients

    Need to grow faster. Total company revenue growth has lagged in the past as company switched from SMB to Enterprise sales. Now getting back on track but still more work to be done.
    Company morale was low last fall during layoffs but now very good. Execs must continue watching this.

    Conseils à la direction

    Keep up the good work. Recent changes are paying off.


  8. «An exciting place to grow your career»

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Director of Engineering - Raleigh, NC (États-Unis)
    Employé actuel - Director of Engineering - Raleigh, NC (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez SugarCRM à plein temps (Pendant plus de 5 ans)

    Avantages

    Smart people, growing company, interesting technology, and huge potential.

    Inconvénients

    Growing pains, competitive market, and low name recognition.

    Réponse de SugarCRM

    27 juin 2017 – Manager, Talent Acquisition Programs

    Thank you for taking time to share your feedback. We are very happy to hear you are enjoying your career at Sugar! Our strategy team is working on exactly those concerns you mentioned above. We... Voir plus


  9. Utile (2)

    «Can't complain»

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Global Partnership Success Manager - Cambridge, East of England, Angleterre (Royaume-Uni)
    Employé actuel - Global Partnership Success Manager - Cambridge, East of England, Angleterre (Royaume-Uni)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez SugarCRM à plein temps (Plus d'un an)

    Avantages

    Great product and colleagues. Ideal job, increased responsibilities came at the right time, as did a fantastic new boss who I have good synergy with. Flexibility to work from home or at business lounges throughout the country. Regular trips to Munich and Cupertino to see colleagues. We are kept informed with company news and given regular incentives to perform better. I also have a wonderful mentor, who I do believe can help me achieve career progression and actually listens to my personal concerns.

    Inconvénients

    No Cambridge office anymore, so having to find coffee shops to work out with other Cambridge-based colleague when weeks are quiet, travel-wise, else I go stir crazy working 5 days a week from home.

    Conseils à la direction

    Keep going in the same way! And bring me out to Cupertino more often! Oh and bring back the Cambridge office - Heidi and I just need 2 desks somewhere quiet. Thank you.


  10. «Amazing company with an amazing team»

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme
    Recommande
    Point de vue neutre
    Approuve le PDG

    Je travaille chez SugarCRM à plein temps (Moins d'un an)

    Avantages

    * Management are always helpful and willing to give feedback
    * Energy is amazing within all teams
    * No cubicles
    * Gym membership reimbursement
    * Full-time benefits
    * Fully stock snack kitchen

    Inconvénients

    As of right now, none.

    Conseils à la direction

    Follow up with employees to see how they are doing.


  11. Utile (7)

    «Struggling in a crowded market»

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Employé anonyme
    Ancien employé - Employé anonyme

    J'ai travaillé chez SugarCRM en Contrat Permanent (Plus d'un an)

    Avantages

    Great people, nice perks, open software

    Inconvénients

    Didn't seem to have a clear market objective. Wanted to be a big enterprise provider but internal disagreements and resource challenges limited this.


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