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Avis sur Square

Dernière mise à jour : 20 février 2018
360 avis

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Square Founder & CEO Jack Dorsey
Jack Dorsey
286 Évaluations

360 Avis des employés

Trier: PopulairesÉvaluationDate

  1. « High quality engineering -> Empowering businesses »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme
    Recommande
    Point de vue positif
    Aucune opinion sur PDG

    Je travaille chez Square à plein temps

    Avantages

    Engineering teams at Square have been given the opportunity and the freedom to operate largely independently. There is a strong engineering culture here with great engineering practices and lots of meetups (both internal and external). On top of all these, the payment industry offers a lot of complex business challenges and we are allowed to use cutting edge technologies such as Tensorflow or Dataflow.

    Inconvénients

    Square is at a weird spot: not a huge company with super deep pockets but not a startup either. So we are showing pain that's related to our size.

    The Payment industry is strongly linked with both domestic and global economies. The competition is fierce, too.


  2. « Quality Assurance Associate »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Quality Assurance Associate - San Francisco, CA (États-Unis)
    Employé actuel - Quality Assurance Associate - San Francisco, CA (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Square à plein temps (Plus d'un an)

    Avantages

    Great place to work at, with an amazing group of people.

    Inconvénients

    keep working to allow collaboration and internal opportunities.

    Conseils à la direction

    keep up the good work.


  3. « Customer Success Representative »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Opportunités de carrière
    • Rémunération et avantages
    Ancien employé - Employé anonyme
    Ancien employé - Employé anonyme

    J'ai travaillé chez Square en Contrat Permanent

    Avantages

    The culture was amazing

    Inconvénients

    The Pay was too low for what we did


  4. Ceci vous a été utile ? La communauté a besoin des contributions de chacun – Ajouter un Avis anonyme


  5. « French Support »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - French Support - San Francisco, CA (États-Unis)
    Employé actuel - French Support - San Francisco, CA (États-Unis)
    Recommande
    Approuve le PDG

    Je travaille chez Square à plein temps (Moins d'un an)

    Avantages

    Great company environment, awesome work/life balance and great benefits!

    Also free food is a major plus. Overall, square takes great care of their employees.

    Inconvénients

    Customer support can be dull and repetitive, ut Square offers great raises as well as opportunities for raises and lateral movement within the company.

    Conseils à la direction

    Keep doing what you do!


  6. « Square Support »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Customer Support - San Francisco, CA (États-Unis)
    Ancien employé - Customer Support - San Francisco, CA (États-Unis)
    Ne recommande pas
    Point de vue négatif
    Désapprouve le PDG

    J'ai travaillé chez Square en Contrat Permanent (Plus d'un an)

    Avantages

    - Friendly, intelligent, and diligent colleagues
    - Free food

    Inconvénients

    - No growth in support. There's very little opportunity to advance into a career outside of the support environment. typically, support is a stepping stone towards other career paths, but there's little to no room for mobility aside from being a support manager or resolution specialist (tackling escalated cases).
    - Difficult to support other products of Square when they don't have a customer facing team/direct transfer for incoming calls. I.e. Employee Management, Capital, Cash. Supporters are expected to have knowledge of multiple product areas so it does get difficult when there's new features/bugs in the platform/product requests/etc. since there's no clear escalation path in place
    - The nature of support is 24/7. You are meant to serve the customers and with that in mind, expect to work holidays. When other employees get a week in between Thanksgiving, Christmas, New Year's, you're more than likely working. Though you get to work from home, it's unfortunate having to be locked up in a room taking calls while the rest of your family enjoys the holiday.
    - Growing pains = culture is difficult to maintain with rapid growth
    - Little diversity in the certain product areas and it does get cliquey.

    Conseils à la direction

    Please take a deep dive into company culture and inclusion within each department/product. Culture is fostered within these smaller product areas and some could use more help than others. Please also give support more recognition. The work is difficult and demanding and more work/life balance would be nice especially during the holiday season.


  7. Utile (2)

    « It's a good place for an entry job not good for long term. Works relaxed enough but can be stressful »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Fraud Analyst - Saint Louis, MO (États-Unis)
    Ancien employé - Fraud Analyst - Saint Louis, MO (États-Unis)
    Ne recommande pas
    Point de vue neutre
    Approuve le PDG

    J'ai travaillé chez Square en Contrat Permanent (Plus d'un an)

    Avantages

    The pros are that the company is a pretty well established but still operates like a start up and benefits are good

    Inconvénients

    Super busy management doesn't really listen to employees to often usually passes over others. Each department is only given so many promotions and and it's few and far between.


  8. Utile (1)

    « Potential to be great »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Customer Support Representative - Saint Louis, MO (États-Unis)
    Ancien employé - Customer Support Representative - Saint Louis, MO (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    J'ai travaillé chez Square en Contrat Permanent (Plus d'un an)

    Avantages

    -Great entry level position
    -Benefits are incredible
    -Lots of training and support
    -Teams and leaders who genuinely care about you as a person
    -An established company that still works and feels like a start up
    -Kitchen filled with snacks (All the La Criox your heart could desire)

    Inconvénients

    -Not a ton of opportunities for internal growth. The opportunities that do come have fierce competition.
    -Support is not a very engaging job. Hard to maintain motivation long term.
    -Growth happened so quickly, it felt like there was no structure to support employees who are feeling burned out. Quickly changed from a place that I felt valued at to a typical call center that was more focused on numbers than relationships.


  9. Utile (1)

    « Square is an Amazing Company »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Account Executive - San Francisco, CA (États-Unis)
    Employé actuel - Account Executive - San Francisco, CA (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Square à plein temps (Plus d'un an)

    Avantages

    - Outstanding Product
    - Great Leadership
    - Wonderful Culture & People
    - Competitive Pay & Benefits

    Inconvénients

    - Not Agile Enough
    - Not Focused on Building For Large Businesses

    Conseils à la direction

    - Focus More on Investing in Upmarket Businesses


  10. Utile (1)

    « Software Engineer »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Software Engineer
    Employé actuel - Software Engineer
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Square à plein temps (Plus d'un an)

    Avantages

    - Great company culture
    - strong engineering team with great practices
    - a well defined interview process
    - a well defined career ladder progression and process

    Inconvénients

    - because of the way we're structured, some product initiatives between teams can be hindered
    - there are definitely individuals who play politics and will put one's own needs ahead of the company's those individuals get identified over time but definitely hurts in the short run
    - the company can be a little cheap financially (not as many perks as other tech companies)
    - not the most competitive compensation packages and definitely not enough refreshers

    Conseils à la direction

    please refer to the cons list.


  11. « Good company to work for overall »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Information Security - San Francisco, CA (États-Unis)
    Employé actuel - Information Security - San Francisco, CA (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Square à plein temps (Moins d'un an)

    Avantages

    Good technical people, low ego environment, everyone is pretty well aligned, good work / life balance (for the most part), cliques don’t really exist, politics are low, benefits are what you would expect for a company of this size

    Inconvénients

    Management doesn’t really provide a strong direction (Strong reliance on bottom-up guidance) and there’s an overly strong bias to action (much more tactical, less strategic). It’s a great company if you’re an IC. I think it’s not so good if you’re a manager. You tend to see a lot of IC’s get pushed into management positions when they probably shouldn’t be...

    Conseils à la direction

    I think the culture of the company is great. However, it’s time to put on your big boy pants and do a better job of formulating strategy.


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