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Avis sur PFSweb

Mis à jour le 10 sept. 2019

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274 avis trouvés

2.8
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50%
Recommandent à un ami
49%
Approuvent le PDG
PFSweb CEO Michael Willoughby
Michael Willoughby
117 évaluations
  1. « Vous êtes ambitieux? Vous souhaitez vous mesurer aux meilleurs? »

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Employé actuel - Business Development %anager à Liège, Liège
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez PFSweb à temps plein depuis moins d'un an

    Avantages

    Place pour l'ambition Soutien du management Multi-culturalité Mobilité interne en Europe et aux USA Faire partie des meilleurs en eCOmmerce

    Inconvénients

    La région Liégeoise à des avantages bien entendu mais l'inconvénient d’être un peu isolée par rapport au Brabant Wallon, Bruxelles ou Anvers

    PFSweb2017-02-07
  2. « Sans humanité »

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
     
    Ne recommande pas
    Point de vue négatif
    Pas d'avis sur le PDG

    J'ai travaillé chez PFSweb à

    Avantages

    Pas mal payé mais quasi la totalité son travail intérimaire

    Inconvénients

    Stress de travail imposé au quotidien et aucune humanité

    PFSweb2019-03-02
  3. « Mauvaise ambiance »

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Employé actuel - Employé anonyme 
    Ne recommande pas
    Point de vue neutre
    Pas d'avis sur le PDG

    Je travaille chez PFSweb à temps plein

    Avantages

    Salaire assez bon, et bons horaires

    Inconvénients

    Les chefs crient souvent sur les employés dû au stress et pression

    PFSweb2018-11-06
  4. « A éviter absolument »

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
     
    Ne recommande pas
    Point de vue neutre
    Pas d'avis sur le PDG

    Je travaille chez PFSweb à

    Avantages

    collègues sympathiques, location plutot intéressante

    Inconvénients

    management déplorable, package pas attractif, inégalités

    PFSweb2018-09-09
  5. Utile (1)

    « Good first job! »

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Ancien employé - Marketing Analyst à Bierset, Liège
    Recommande
    Point de vue positif
    Pas d'avis sur le PDG

    J'ai travaillé chez PFSweb à temps plein plus d'un an

    Avantages

    - Budget for employees training - Several trips abroad per year - Good salary - Good employee benefits - Friendly colleagues - Autonomy

    Inconvénients

    - Having a boss abroad in another office - Having sometimes some pressure

    PFSweb2017-10-20
  6. Utile (10)

    « It was ok. Don't expect to stay there more than 3 years though. »

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Ancien employé - Member of the Digital Agency à Bierset, Liège
    Recommande
    Point de vue négatif
    N'approuve pas le PDG

    J'ai travaillé chez PFSweb à temps plein plus d'un an

    Avantages

    - Friendly coworkers - Flexible work hours (37h/week and you manage them the way you like as long as you arrive in the office before 11AM)£ - Meal vouchers - Big clients (will look good on your resume) - A lot to learn (but only in the few months, you will stagnate very quick) - Understanding management (but they will ask a lot from you)

    Inconvénients

    - Teleworking max 2 days a month (when 99% of your work is done online... Is this 1995?) - Large employee turnover, I saw 20-30% of the staff come and go in 2 years. And most of them because it was not going well. - Quite a high level of burnouts depending on the departement you are working on. - Quite a high level of people leaving the company after 3-4 years because the feel like they are not evolving anymore.... - No digital culture. It's an eCommerce company and you can't find any dorks, geeks or people interested in the internet era. The lack of passion is shocking. - Don't expect to hang out with your coworkers for a beer after work. The culture is not suited for it. - Don't expect other benefits than meal voucher and DKV unless you are senior manager (which means you are managing 6+ people and have at least 5y experience). - Don't expect many extra's, business trips, training, team building events,... - The company is not client centric at all; it's price centric. Everything is made with the cost in mind, especially hiring and firing. The consequence is bad experience for the customer : people (and sometimes entire departements) fired without notice sent to the client, quote way too expensive or way too cheap compared to industry standard,etc... Just an overall lack of client service mindset. And many other things when you scratch the surface... Truth to be said nothing truly unbearable but when you addition it all, it does not make you want to pursue a career there.

    Dérouler

    Conseils à la direction

    If you are one of the top sharks you probably pushed several people under the bus when things went south to assure you the spot (and this kind of comment does not come from me but from other people at top management). If you would spend just half the time you spent on internal politics on actually providing better products and services and listening to your clients, your business would be much better. I... hope you will be able to do the drastic changes needed for the company to be a true industry leader. If not I give you 10 years top until the market eats you, good luck.

    Dérouler
    PFSweb2017-05-22
  7. Utile (1)

    « Client Services »

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
     
    Ne recommande pas
    Point de vue neutre

    Je travaille chez PFSweb à

    Avantages

    Still growing - potential for change and improvement. Distribution Center is outstanding

    Inconvénients

    Lack of solid leadership and good business strategy

    Conseils à la direction

    Detail and define corporate strategy, and build agility into dealing with the changing industry.

    PFSweb2017-05-29
  8. « Great opportunities »

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Employé actuel - Employé anonyme à Liège, Liège
    Recommande
    Point de vue neutre
    Approuve le PDG

    Je travaille chez PFSweb à temps plein

    Avantages

    - Flexible working day schedule - Freedom to tell managers what you think and enhancements to suggest improvement suggestions - Monthly evaluations and good followup from the managers - WFH policy - International environment in a growing and ever-changing industry (e-commerce).

    Inconvénients

    - Office doesn't look like an agency office - The inconvenients of large and multinational organizations: company acquisitions, high employee turnover and hard to get a clear picture of who does what and who is who... But on the other side it's also a great challenge as well

    Conseils à la direction

    Nothing specific...

    PFSweb2017-03-23
  9. Utile (4)

    « Good Business, Poor Management »

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Ancien employé - Employé anonyme à Grâce-Hollogne, Liège
    Ne recommande pas
    Point de vue neutre
    Pas d'avis sur le PDG

    J'ai travaillé chez PFSweb à temps plein plus de 5 ans

    Avantages

    - You can learn a lot of things in various areas of eCommerce/Logistics. - Clients of the company are big international brands. - Most of mid-range employees working there are great and open-minded people. - The location is easy to access.

    Inconvénients

    - The "human values" claimed by the company (respect, etc...) are displayed on lot of walls, but unfortunately those values are not reflected in day-to-day reality. Maybe if the management would learn the real meaning of words like "respect" and "consideration", people would feel better in the company. - You can deliver the most perfect job and entirely satisfy your clients, but if you're not in the "small papers"... of the top management you won't get any reward and neither recognition for the results you have brought. - "Always On" mentality, you must be available at all time (24/7) in case an issue would occur on a system (especially during last quarter of the year, which is the high peak period). However, working late when it's needed (even until 2am in some rare situations) will not bring you more consideration from the management for the cause, because "that's normal". - Low salary, no bonus plan, except for top managers and directors. - No employment security, any employee can be fired at any moment for any reason.

    Dérouler

    Conseils à la direction

    - Consider your employees with more humanity and respect (an employee is more than just a "resource"). - Provide recognition to people who are working hard to satisfy the clients and make the company grow, instead of only considering people you personally like. - Be honest and transparent in all decisions/communications, your employees are your best allies to make the company grow, then there's no need to play... hide and seek with them.

    Dérouler
    PFSweb2017-02-12
  10. Utile (10)

    « Good Company with Poor Management »

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Employee à Grâce-Hollogne, Liège
    Ne recommande pas
    Point de vue neutre
    Pas d'avis sur le PDG

    J'ai travaillé chez PFSweb à plus de 8 ans

    Avantages

    1. The company has a very good list of clients so you will not be worried to lose a job 2. The area is very accessible from the highway. 3. The mid range level employees are nice to work with & they truly will help the company reach its goals 4. The company overall is innovative.

    Inconvénients

    1. The american managing director has an attitude of "know it all" so most of the time it is very difficult to pass your opinion. His perception is the reality. 2. The company has a value of respect but unfortunately you will not get this from the managing director if he does not like you. Ex: you will greet him good morning & he will just ignore you. But wait, if this guy is with a client or with his higher boss,... he does say good morning with a big smile, coincidence perhaps. 3. Low salary with no bonus system except for call centers. 4. HR department is not much on human resources & they tend to say yes to the director to be in the safe place. 5. Basically, there are a lot of politics in this company. The top management personally like you, you go up. They do not like you, you're out or they will make your life really hard for you to decide to go.

    Dérouler

    Conseils à la direction

    1. Take care of the employees & they will take care of the clients. 2. Respect is earned by doing good and not just because of the job title. 3. Have someone in the top management who really know how to manage the business, the clients & take care of the employees.

    PFSweb2016-01-26
274 avis trouvés
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