Avantages
The executive team was very inspirational and cared about employees, customers, and the company. The salaries and benefits are good. The company is very customer-focused.
Inconvénients
There is a lot of strange politics from first and second-level managers. I reported to three different managers within my first 6 months because of maternity leave and reorgs. One of the managers was new to the company and reported to a fairly new director. She was so busy trying to find her own footing and was not able to provide any direction. The product that I worked on was never mentioned in the Director's staff meetings and didn't receive much attention, which might be why 50% of the team turned over in under a year. My 3rd manager often contradicted herself, undermined me in meetings, and gave vague answers to direct questions. She constantly micro-managed me and made requests that took up time with busy work. Our 1-1s always left me unsettled because no matter what I said my manager discounted my point of view and implied that everything I was doing was wrong. It seemed like she did very little of her own work and spent most of her time nitpicking my work. The group that I was in was very siloed and we were not a team. We all reported to the same group manager, but none of the projects were related and you never got the feeling of teamwork. The group manager was not a strong leader and the weekly staff meetings were merely status meetings with very everyone listing what they planned to do for the upcoming week. Intuit is a very top-down while pretending that it is more democratic. There are a lot of power plays going on. Some teams seem to do their best to give all the reasons they can think of that something can't be done. Constantly shifting priorities result in delays in getting work from other teams that you need to partner with. It can take a very long time to get anything done, especially if it is not a project that directly results in new subscriptions. It seemed like the team I was working on had a lack of enthusiasm about the work. Senior management constantly reminds employees that Intuit is one of the best places to work and that employees should go to Glassdoor and leave a good review. While Intuit has some great values and tries to provide online training about conduct, there are many people, including managers who do not follow the code of conduct.