Great source of income, but overall not worth it. - Avis employé Customer Service Representative Firstsource Solutions

3,0
16 juil. 2020
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good pay, bonuses pretty easy to get. Overtime was always available for extra income, quite a cool group to work with, a lot of internal promotions witch is always great to see.

Inconvénients

Training was a bit pointless to be fair, should have people shadowing live calls from day one. Work was quite boring and repetitive at times, most customers are irate (It is Sky). Poor management skills, you could literally get away with anything in there with certain managers and a lot of micromanaging with others so no in-between. If your looking for somewhere for a quick bit of cash to save with then this is for you.

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5,0
4 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great team support from everyone

Inconvénients

Not much pto and policy change

1,0
18 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

None. Deadful company. Stay away

Inconvénients

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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