Avantages
Flexible hours and easy work.
Inconvénients
Tons: Management loves to MACRO-manage (seeing how many cases you enter HOURLY, DAILY, to points being deducted for being late/leaving early a few minutes, calling in sick- the points if added up can get you terminated; equipment blows- IT will help the superiors or more important departments first and the lesser/lower employees MIGHT get their computer fixed or swapped for a new PC- recycled PC (using an HP brand that came out a few years ago); no team work within the department I work in- which is split into 2 groups (1 is higher paid and the other earns about $8000 less), the lesser paid has less team work due to being paid less and not wanting to do more than their work since it's "not their job" and the supervisor not backing them up when necessary and also whom doesn't hold meetings like the manager does with his group of higher paid employees and the team leader- so basically a great divide and lack of support within this department; "veteran" employees (ones that are there longer) usually have to backup whomever is out of the office constantly while some other employees have less to do; having 30 minute lunch when other departments have 45 min-1 hour lunches; caring about petty things like not being able to sit on co-workers' desks ; being treated like children- can't talk loud, etc.
