Avantages
The in-depth 3-week training period for tellers (2 weeks book week, 1 week assisted in the branch) is perfect. If you're tired of coming into new jobs with inadequate training, this is the place to be. Everyone I've worked with has been super helpful in answering any questions as well, or helpful in showing me how to do something. Also, a majority of the people I've met at this company are incredibly friendly. Some other benefits come from the cookout or Christmas party where you can win cash, company merch, days off, or an extra week of vacation which is pretty cool. These events are always catered and the Christmas party is open bar. For regular benefits, you get paid holidays off as time and a half, paid time off, vacation time, sick time (have to use by the end of the calendar year), and personal time (FT only). Pretty standard health/dental insurance (with HSA) and 401k. Upward mobility is usually readily-available too, there are a lot of chances that come by, and training for every position is pretty adequate. A majority of the members are nice as well with the exception of a few annoying or rude regulars. However, once you've got the hang of things, being a teller is pretty easy.
Inconvénients
The pay is definitely poor compared to other banks/credit unions. $15/hr for starting tellers without experience and internally only $16 for call center reps, mortgage receptionists, collections, etc no prior experience. For reference, I started as a teller at $16 and ended at $17.25 when I left. Floaters are making $18-$19 for 2023. Absolutely negotiate in the interview. Another con is the difference between working internally at the ops center vs in a branch. In the branch, you are expected to make work a #1 priority, come out of lunch if the teller line is short-staffed, and every branch is always short-staffed. Internally, you get to leave early on Fridays before a long weekend, no Saturdays unless you're in the call center or EFT, company outings/activities are catered only to those who work internally, and 15min coffee breaks are lenient. A technical con is a difference in check-holding policies from branch to branch. Some branches hold certain checks while others do not, and if you are filling in at a new branch be prepared to either get yelled at by a customer or talked to by a supervisor. As time goes on you get to see the ins and outs of what goes on behind closed doors (aka all the bs from management). I started to get tired of it which was sad because I really liked it in the beginning. It's good for a couple of years but definitely hop around some positions if you like working here enough.