Never feel secure, thrown in deep end, people crying all the time and getting let go and pulled into office, having to ask older people for money even if they say at the start of call that they are sick and cant afford to donate anymore your expected to still do two asks
The other agents are friendly and willing to help
The slightly earlier finish time on a Friday
Location of the offices
Tea / Coffee provided
Nice staff area for lunch and break
Inconvénients
Training was very loose and little background given on the company you were calling on behalf of.
Some of the leaders were gossiping about other employees with little discretion
Very very quick staff turnover, employees fired with no notice and placed on performance plans with very little help.